Job Description

Retail Operations/Merchandising Support, Sports Club LA

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren't slogans here, they're how we work. At Equinox, colleagues don't just support the business; they shape the future of wellness. Because for us, it's not fitness. It's life.

We create premium, immersive experiences where performance, hospitality, design, and human connection convergeand every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunitieswe offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Inventory & Stock Operations

• Shipment Management: Receive, unbox, and meticulously verify incoming product shipments against packing slips to ensure absolute accuracy.
• Inventory Control: Lead inventory tracking, cycle counts, and seasonal stock audits to minimize shrink and ensure high data integrity.
• Stockroom Optimization: Maintain a highly organized, clean, and efficient stockroom layout that enables floor staff to locate sizes and styles instantly.
• Defect & RTV Processing: Manage the Return-to-Vendor (RTV) process and log any damaged or defective items per corporate guidelines.
• Cross-Functional Collaboration: Partner with the Equinox Club Operations and general management teams to ensure retail initiatives align with overall club events and member traffic.

Visual Merchandising & Floor Presentation

• Floor Set Execution: Translate corporate visual merchandising directives into reality, adapting floor layouts to fit your specific club's footprint.
• Aesthetic Maintenance: Ensure the sales floor continuously meets Equinox's premium standards by steaming apparel, sizing product runs, and adjusting displays throughout the day.
• Product Rotation: Partner with shop leadership to analyze weekly sales data, rotating slow-moving items and highlighting high-margin bestsellers.
• Mannequin & Window Styling: Style mannequins and focal walls to tell compelling seasonal stories that resonate with high-end fitness members.

Qualifications

• Experience: 13 years of experience in retail stock operations, visual merchandising, or an equivalent luxury retail role.
• Operational Skills: Exceptional organizational habits with experience utilizing inventory management software and Point of Sale (POS) systems.
• Visual Eye: A strong grasp of color theory, spacing, and styling; ability to maintain brand consistency without direct supervision.
• Physical Stamina: Ability to stand for long periods, climb ladders, and lift/move boxes weighing up to 50 lbs.
• Flexibility: Available to work a varied schedule dictated by shipment days, floor sets, and club trafficincluding early mornings, weekends, and select holidays.
• Brand Alignment: A passion for luxury fitness, wellness, and contemporary fashion trends.

Pay Transparency: $20.00-$25.00/hr

Additional Information

As a member of the Equinox team you will receive:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

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